Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my correct hat size?
We recommend using a flexible measuring tape to measure the circumference of your head about a half-inch above your ears. Consult our detailed Size Guide on each product page to match your measurement to the correct fitted or snapback size.
What is your return policy for limited edition releases?
You can return unworn items with original tags attached within 30 days of delivery. Please note that certain high-demand limited drops may be subject to a 'Final Sale' policy, which will be clearly stated on the product page.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your headwear sooner. Once your order ships, you will receive a tracking number via email.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties and taxes are the responsibility of the recipient.
How should I clean and maintain my hat?
To preserve the shape and color, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or submerging the brim in water. For flat brims, use a hat press or specialized shaper to maintain the original silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.