Returns & Exchanges

At Hat Club, we want you to be completely satisfied with your headwear. If your order isn't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided through the portal.

3

Pack and Ship

Securely pack your hats in their original box to prevent crushing and drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new selection within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing